Servicio de Soporte para Messenger
- Después de escuchar música y cerrar el reproductor, Messenger no recupera mi mensaje personal, por ejemplo:
"Daniel – @ Office" –Abro mi música–> "Daniel – Ω Nada – Juanes" –Cierro mi música–> "Daniel –"
Entonces para recuperarlo lo único que funciona es reiniciar el Messenger .
- A veces me conecto y resulta que las demás personas no ven mi nick (Daniel), sino mi dirección de correo, me toca cambiar el nick para que se arregle el problema…
Lo gracioso del correo es que no hace alusión a nada de lo que yo puse en el correo, hasta me nombran Messenger 6.1 . Me dicen que lo que pasa es que Messenger no está pasando por el Firewall (¿Quien dijo que no estaba pasando? Yo no…) Y me explican como hacer que pase, pero con respecto a lo del nick y el mensaje personal, NADA.
Thank-you for contacting Windows Live Messenger Support, my name is Tammy. I understand you are having issues with your nickname and "what I am listening too"
I have some steps for you to do to help resolve this issue.
1. Click Start, and then click Control Panel.
2. Click Security Center.
3. Click Windows Firewall.
4. Click the Exceptions tab. If Messenger or MSN Messenger appears in the Programs and Services list, make sure that the corresponding check box is selected, and then click OK.
Note If the corresponding check box is cleared, Windows Firewall will continue to block all incoming traffic through MSN Messenger.
Note If Messenger appears in the Programs and Services list, you have MSN Messenger 6.1 installed on your computer.
If Messenger or MSN Messenger does not appear in the Programs and Services list, follow these steps: a. Click Add Program.
b. Click Browse.
c. Select C:\Program files\MSN Messenger\Msnmsgr.exe, and then click Open.
d. Make sure that C:\Program files\MSN Messenger\Msnmsgr.exe appears as the Path in the Add Program dialog box, and then click OK.
Note If Msnmsgr.exe already appears in the Programs list, you may receive an error message when you try to add this program to the Firewall Exception list.
Also the Help feature is quite good in explaining to new Features available with this version of Messenger.
Send us any feedback, comments, or issues that you have with the Windows Live Messenger. The more feedback that you send, the better Windows Live Messenger can be.
All feedback may be sent to http://feedback.live.com. Click the product you would like to leave feedback about and submit the form.
Windows Live Messenger Support Team
— Original Message —
What type of problem do you have?
To ensure a quick resolution, provide as many details as possible, including the date and time the problem occurred, a description of what you were trying to do, the detailed steps you took that led up to the problem, and details on any error messages that you received.
This are some of the problems I’ve had with the Windows Live Messenger Beta so far, hope you guys can fix them for future Betas:
1* Everytime I stop listening to my music *I have the "What I’m listening to" feature enabled*, the personal message should go back to normal, but instead, it dissapears completely. It will only show my nick and the "-" character, but no personal message at all. Sometimes I can get it back by going to settings, and then inmediatly pressing enter. Or by disabling and enabling the "What I’m listening to" option over and over.
Only thing that seems to fix it is logging off and on :S
2* Sometimes I will log in to my messenger, and find that other people will see instead of my nick, my email address… I have to actually change my nick so it gets refreshed and fixed on my friends messenger. I do have my nick looking fine on my side, but one their side it’s wrong…
That’s it, keep up the good work guys!
Frequency of the issue:
Where are you trying to connect from?
If you have a firewall, which one?
Windows XP Internet Connection Firewall
Type of Internet connection:
Type of Support: E-mail Support